Shipping policy

Order Processing

All orders are processed within 1-3 business days after payment confirmation.
Processing times may be extended during peak seasons or promotional periods.
We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspicious activity.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • ​​Standard Shipping​​: 5-10 business days
  • ​​Express Shipping​​: 2-5 business days
  • ​​Priority Shipping​​: 1-3 business days (available for select regions)

Delivery times are estimated and begin after order processing is complete.
We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.

Shipping Destinations

Additional customs fees, taxes, or import duties are the responsibility of the recipient.
We may refuse shipments to certain addresses at our discretion.

Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

  • Package weight and dimensions;
  • Shipping destination;
  • Selected shipping method;
  • Free shipping may be offered for orders meeting specified criteria.

Order Tracking

Tracking information will be provided via email once your order ships.
Please allow 24 hours for tracking information to become active.

Undeliverable Packages

Packages returned as undeliverable will be refunded minus shipping costs.
Additional shipping fees will apply for reshipment attempts.

International Shipping Notes

International customers are responsible for:

  • Any applicable customs fees;
  • Import duties;
  • Other related charges.

We cannot predict or control these additional costs.

Missing Packages

Claims for missing packages must be submitted within 30 days of shipment.
We will investigate all claims and may require additional information.

Holiday Shipping

Special holiday shipping schedules will be posted on our Site during peak seasons.

Contact Information

For shipping inquiries, please contact us at:
Email: service@hypator.com
Response time: 1-2 business days

Policy Changes

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our Site.